Return & Refund Policy

Last Updated: November 13, 2026

At VARELQUIN, customer satisfaction is important to us. We want you to shop with confidence and enjoy a smooth, transparent experience.

If you are not completely satisfied with your purchase, we offer a 30-day return policy for eligible products, along with free return shipping for approved returns.

Please review the following information before requesting a return or refund.

1. Return Window

Customers may request a return within 30 calendar days of receiving their order.

We accept returns for both defective and non-defective products, subject to the eligibility requirements outlined below.

To begin a return, please contact our customer support team within 30 days of delivery.

2. Return Eligibility

To qualify for a standard return, the item must:

  • Be returned within the 30-day return window.
  • Be unused, unworn, and in its original condition.
  • Include original packaging, tags, labels, and accessories, where applicable.
  • Include proof of purchase or a valid order number.

For footwear, we recommend trying shoes on indoors on a clean surface to avoid signs of wear.

For handbags, watches, wallets, clothing, and accessories, please keep the original packaging and any included accessories until you are satisfied with your purchase.

Items that do not meet the return requirements may be ineligible for a standard return.

These conditions do not limit any rights customers may have under applicable law for defective, damaged, or incorrectly supplied products.

3. Non-Returnable Items

Certain products may be excluded from standard change-of-mind returns for hygiene, safety, or other legitimate reasons.

Any product-specific return restrictions will be disclosed on the applicable product page or before checkout.

Items that have been worn, used, altered, or damaged after delivery may not qualify for a standard return unless required by applicable law.

4. Free Return Shipping

VARELQUIN offers free return shipping for approved returns within the United States.

  • Return Window: 30 days after delivery
  • Return Shipping Cost: Free for approved returns
  • Restocking Fee: $0.00

Once your return request is approved, our support team will provide return instructions and, where applicable, a prepaid return shipping label.

Please do not send items to our business contact address without receiving return authorization.

5. How to Request a Return

To initiate a return, please follow these steps:

Step 1: Contact Customer Support

Email support@varelquin.shop within 30 days of delivery.

Step 2: Provide Your Order Details

Include your order number, the item you wish to return, and the reason for your request.

For damaged, defective, or incorrect products, please include photographs if available.

Step 3: Receive Return Instructions

Our customer support team will review your request and provide the appropriate return instructions if approved.

Step 4: Prepare Your Package

Securely package the item with its original accessories, labels, and packaging, where applicable.

Step 5: Ship Your Return

Follow the provided shipping instructions and retain your tracking information until the return is completed.

6. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible after delivery.

Provide:

  • Your order number
  • A brief description of the issue
  • Clear photographs of the product and packaging, if available

Our customer support team will review the situation and help arrange an appropriate resolution, such as a replacement, return, or refund.

Customers will not be charged return shipping fees for approved returns involving damaged, defective, or incorrect products.

7. Refund Processing

Once your returned item has been received and inspected, we will notify you of the refund decision.

If approved, your refund will generally be processed within 5–10 business days after we receive and inspect the returned product.

Refunds will be issued to the original payment method used at checkout.

Please note that your bank, card issuer, or payment provider may require additional time to reflect the refunded amount in your account.

8. Refund Amounts

For approved full-order returns, customers will generally receive a refund of the eligible purchase amount, including applicable taxes.

For partial returns, the refund will reflect the eligible returned items and any applicable tax adjustments.

Original standard shipping is free, so there is no standard shipping charge to refund.

Any applicable adjustments will be explained during the refund process.

9. Exchanges

If you would like a different size, color, or style, please contact our customer support team.

Exchange availability depends on the product and available inventory.

If a direct exchange cannot be arranged, you may request a return for an eligible item and place a new order for your preferred product.

10. Order Cancellations

If you need to cancel an order, please contact us as soon as possible at support@varelquin.shop.

Cancellation requests are subject to the order’s processing and shipping status.

If your order has already shipped, cancellation may no longer be possible. You may request a return after delivery if the product qualifies under this policy.

11. Missing or Delayed Refunds

If you have not received your approved refund after the stated processing period:

  1. Check your bank account or original payment method.
  2. Contact your card issuer or payment provider, as posting times may vary.
  3. If the refund is still missing, email support@varelquin.shop with your order number.

Our support team will help investigate the status of your refund.

12. Return Address

Please contact customer support before returning any products.

The designated return address may differ from our business contact address.

Do not mail returns to our business address unless our support team specifically instructs you to do so.

This helps ensure that your return reaches the correct processing location.

13. Contact Information

For questions about returns, exchanges, refunds, or damaged products, please contact us.

VARELQUIN

Email: support@varelquin.shop

Phone: +1 (574) 241-6717

Business Address:
302 London Ave
Egg Harbor City, NJ 08215
United States

Customer Support Hours:
Monday–Friday: 9:00 AM–5:00 PM Eastern Time
Saturday–Sunday: Closed

14. Policy Updates

VARELQUIN may update this Return & Refund Policy from time to time to reflect changes in our operations, services, or applicable requirements.

The latest version will be published on our website with an updated revision date.

Nothing in this policy limits consumer rights provided by applicable law.

VARELQUIN — Defined by Elegance. Inspired by You.